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Internet Purchase Frequently Asked Questions

1. About Our Dresses

Are all of the dresses in your store authentic designs?
How can I tell what kind of fabric a dress is made of?
Can I order extra fabric?
How do I know what size to order?
How do I determine my measurements?
How long are the dresses?
Can I order a dress made to my measurements or design specifications?
Can I order a custom made dress?
How long does an order normally take?
Help! I need a dress right away!
Can I rush the order of my wedding dress?
Can I rush the order of my bridesmaid dress?
What is your return policy?

2. Stock Availability

Are any wedding gowns or bridesmaids dresses on the site available immediately?
What does special order mean?

3. Domestic Shipping

How long does standard shipping take?
Do you have expedited shipping?
How much does shipping cost?
How do you recommend I pay for my order?
Do you charge sales tax?

4. International Orders

Do you ship internationally? How long does it take?
How much does international shipping cost?
Do you offer expedited international shipping?
How do you recommend I pay for my order?

5. I Would Like to Place an Order

How do I place my order online with a credit card?
How do I pay for my order with a money order, bank transfer or Western Union?
How do I pay with PayPal?
Can I place my order over the phone with a store associate?
How do I know if my order was accepted?
Why was there an error checking out?

6. I Have an Order

I've placed my order. Now what?
My shipping address and credit card billing address are different. What do you need to process my order?
The dress I ordered is not available. What are my options?
How can I check my order status?
Can I edit my order after it has been confirmed?
Can I buy wholesale from

8. About

Do you have a store where I can find your dresses?
Can I place my order online and pickup at the store?
Do you have a catalog?
How can I contact Novias Bridal Store?

Novias Bridal
100 E. Oakland Park Blvd
Fort Lauderdale Fl, 33334
PH: (954)565-0132
PH: (954) 561-0262
FAX: (954)561-0202

Hours of Operation:
Mon-Fri 11:00am-7:00pm
Saturday 10:00pm-5:00pm